Do you dread difficult conversations?  There's another way!  This interactive session equips you to navigate conflict with emotional intelligence.

You'll gain a proven framework to:  1. Uncover the needs driving each side; 2. Listen actively with empathy;  3. Establish shared goals for a win-win; 4. Value contrasting perspectives; and 5. Resolve tensions and strengthen bonds.

Stop avoiding disagreements - learn to embrace it! We'll practice tools to communicate with compassion and confidence. 

Join us to transform the way you handle conflict.  You'll gain emotional intelligence tools to transform conflicts into opportunities for growth that benefit everyone involved. 

Our presenter is Kim Zoller.  For over three decades, Kim, along with her company, ID360, has empowered leaders and businesses worldwide, equipping them with the necessary tools to enhance engagement, retention, and person and professional growth. A TedX speaker, Kim has been featured on ABC, NBC, FOX, CBS, CNN, CNBC, the New York Time, Wall Street Journal, Forbes, and more.  Her client roster includes notable clients such as Microsoft, Texas Instrument, Capgemini, Rosewood Hotels among others.  Kim's the author of three leadership and development books and is currently working on another book focusing on creating exceptional cultures.